FREE SHIPPING on orders over $190, available Australia-wide.
FAQ
FAQ
FAQ
Contact Us
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lease contact our customer service team at vahewarrior@gmail.com. One of our Customer Care Agents will email you back within 24-48 hours, Monday - Friday.
How To Exchange
For all exchange requests, please contact VAHE WARRIOR's customer service team team at vahewarrior@gmail.com to arrange an exchange if eligible.
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Exchange Process:
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Contact Us: Email our customer service at vahewarrior@gmail.com with photos of the damaged or incorrect item within 14 days of delivery.
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Approval: Once we verify that the item qualifies for an exchange, we will provide you with the address to return the package.
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For Faulty or Incorrect Items: If the item is faulty or incorrect, we will cover the return shipping costs.
3. Shipping to Us: Please ensure the item is securely packaged, as you are responsible for the item until it reaches us.
4. Shipping to You: Once we receive and inspect the returned item, we will ship the correct or undamaged product back to you free of charge.
Return and Exchange Policy
At VAHE WARRIOR, we do not accept returns for change of mind. However, if an item is delivered incorrectly, is faulty, or does not match the description, you are entitled to a replacement or refund. To be eligible for an exchange, the item must be unwashed, unworn, and all original tags must remain attached. This policy applies to purchases delivered within Australia (for Australian residents).
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Final Sale Merchandise: All items are noted as a final sale, meaning they cannot be returned, however, if the item is faulty, damaged, or not as described then return is acceptable.
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Damaged or Incorrect Items: If your order arrives incorrect or damaged, please contact vahewarrior@gmail.comwithin 14 days of delivery to arrange an exchange or remedy. Damaged or incorrect items reported after 14 days will be assessed on a case-by-case basis. VAHE WARRIOR will cover the cost of return shipping for faulty or incorrect items.